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Wednesday, August 8, 2012

HRM, tourism profs urged to carve trust in students


by Franklin P. Gumapon

DIPOLOG CITY, Aug. 8 (PIA) - - As tourism becomes a potent force in the global economy, the professors of hotel and restaurant management and tourism courses should carve in the minds of the students the value of trust.

This was the gist of the welcome message of Dr. Rosalinda Canoy-Baloria before the participants to the second Zamboanga Peninsula tourism and hospitality education congress held here recently.

Doctor Baloria, who is the current executive director for academic affairs of Saint Vincent’s College (SVC), stressed that the teachers should “carve in the minds of the students the value of trust as it undergirds the quality of every relationship, communication, work project, business venture and effort.”

“As leaders of your respective schools, in charge of sustaining quality degree programs in order to produce employable graduates in the field of tourism and hospitality, please carve in the minds of your students the value of trust,” Baloria said.

Baloria also emphasized that tourism is business and that it requires delivery of results that would lead to “build brand loyalty.” To her, this could only happen with trustworthy people manning the business.

The congress also tackled topics such as “the role of hospitality education in meeting global challenges, the role of tourism industry in hospitality education partnership, executive etiquette in the service industry, building and regenerating learning communities.”

Some 150 professors and students from 11 colleges/universities offering courses on hotel and restaurant management and tourism in Zamboanga Peninsula attended the said gathering with the theme, Quest for Excellence: Sustainability in Hospitality Education.” (FPG/PIA-Zamboanga del Norte)