By Alma L. Tingcang
PAGADIAN CITY –The Government Service Insurance System (GSIS) recently concluded a successful consultative meeting with public sector unions at Chandler Suites here lastJune 13.
GSIS board of trustees, Ms. Karina Constantino-David and Mr. Mario J. Aguja, attended the consultation-dialogue to give updates on various reforms and initiatives undertaken by the state pension fund to better serve its members/pensioners.
“GSIS is currently improving on its pension and retirement programs, including loan programs,bringing services closer to stakeholders,” Ms. Karina Constantino-David said.
The pension fundaims to provide the highest quality of service to its members as it relentlessly strives for continued improvement in its services.
Mr. Mario J. Aguja declared, “Ang GSIS ay isangmalakingbagaysadignidadngmga pensioners,” providing them a comfortable life when they retire.
True enough, the GSIS has instituted various reforms and initiatives to promote service responsiveness and transparency, according to Engr. Leoncito S. Manuel, GSIS branch manager here.
“The consultative meeting alsoaimed to foster closer ties between GSIS and its stakeholders, creating an open line of communication through which we could better serve our clientele,” said Engr. Manuel.
GSIS is also working out for the establishment of G-W@PS kiosks in all cities and provinces nationwide, allowing members to access and update their records in the kiosk, thereby promoting an efficient organization that is fully-automated and member-focused.
More than 100 union members and pensioners from Zamboanga del Sur and ZamboangaSibugay attended the dialogue, which provided a free flow of information, policy suggestions, service issues and queries proficiently answered by GSIS management and trustees.